Retirement Processor

About the New York City Police Pension Fund The New York City Police Pension Fund (NYCPPF or the Fund) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Visit the NYC PPF Website to learn more.Job DescriptionThe Retirement Processing Unit is responsible for scheduling sessions, preparing the details of a members retirement and includes pension calculations, rollovers, post-retirement paperwork, etc. They are the first and last phase of the retirement process before a member separates from service. Under the direction of the Supervisor(s) of the Retirement Processing Unit, this candidate will be responsible for performing work as described below. Duties and responsibilities include, but are not limited to, the following:- Performs moderately complex data entry, record maintenance, and information retrieval using Microsoft Excel, Word, the Comprehensive Officer Pension System (COPS), and other computer-based systems;- Calculate retirement benefits by determining eligibility, tier status, service credit, benefit amounts, final withdrawals, and tax implications;- Assist members with pension applications and ensure all required forms are complete and accurate;- Review and process retirement documents for accuracy and completeness;- Maintain, update, and research member records while ensuring confidentiality;- Responds to member inquiries by telephone and other communication channels in a professional, courteous, and timely manner, ensuring information provided is clear, concise, and accurate; escalates complex matters to appropriate personnel when necessary;- Serve as the Help Desk Liaison and assist with system-related support when assigned;- Maintain knowledge of retirement policies, procedures, and applicable laws;- Work on special projects as designated by Supervisor(s) of unit. Work Location: 233 Broadway, New York, NY 10279Shift: 9:30AM 5:30PMHOW TO APPLYGo to https://cityjobs.nyc.gov and search for Job ID#: 786420 Salary: The hiring rate being offered for this position is $50,000. If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $57,963. The salary is non-negotiable.Additional InformationNOTE: This is a full-time on-site position where you will be required to report to the office five (5) days a week for training purposes. After successfully completing training, you may be considered for telework.A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding including a Pension Plan with the New York City Employees Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.